What ability does a configurable flow offer to a user?

A configurable flow offers the ability to automate processes based on specific conditions. This means users can design workflows that respond dynamically to various triggers or criteria, enabling the system to initiate tasks without manual intervention. For instance, a flow could automatically create a ticket when a specific condition is met, such as when an incident is reported through a form.

This functionality supports efficiency and consistency in business processes, allowing teams to spend less time on repetitive tasks and more on strategic work that requires human oversight. The ability to set conditions enhances the flow's adaptability, providing the means to execute distinct series of actions based on varied scenarios.

In contrast, direct database access and code-level modifications are not capabilities associated with configurable flows as they typically focus on high-level process automation without needing deep technical adjustments or direct database interaction. Limited action execution might suggest a more restrictive use of workflows, which does not accurately capture the full potential of a configurable flow to automate a broad range of processes.