What is the default behavior of a flow if a step fails?

The default behavior of a flow in ServiceNow Flow Designer, when a step fails, is that the execution of the flow is terminated unless error handling is specifically configured. This means that if an action within the flow encounters an issue or fails to execute properly, the entire flow will stop at that point without any further steps being processed.

It's important for developers and administrators to understand this behavior because it emphasizes the need for implementing error handling mechanisms if there is a desire for the flow to continue executing after a failure. By configuring error handling, you can define how the flow should respond to such failures, which could include actions like sending notifications, applying retries, or gracefully managing the flow's logic during unexpected situations.

This understanding is crucial for creating robust workflows that can handle potential errors gracefully and ensure that critical processes can continue or at least report issues appropriately instead of stopping abruptly.