What is the primary purpose of the "Update Record" action in Flow Designer?

The "Update Record" action in Flow Designer is specifically designed to modify or change existing records within ServiceNow tables. When utilizing this action, users can specify the record they wish to update and define which fields will be changed and to what values. This functionality is essential for maintaining accurate and up-to-date information in the database, enabling workflows to adapt to new information or changing circumstances without the need to create new records unnecessarily.

Updating records can be critical in scenarios such as tracking the status of incidents, adjusting field values based on certain conditions, or modifying user details in response to changes. This action directly targets the existing data, making it a fundamental part of any automated workflow that requires data management within the ServiceNow platform. In contrast, actions related to deleting, creating, or retrieving records serve entirely different purposes and operations within the Flow Designer.