What is the role of triggers in Flow Designer?

In Flow Designer, triggers play a crucial role in initiating a flow in response to specific events or conditions within the ServiceNow platform. They act as the starting point for the flow, automatically launching it when certain criteria are met. This can include various actions such as record changes, scheduled times, or incoming requests that align with predetermined triggers.

By focusing on the events that warrant action, triggers enable organizations to automate business processes effectively and ensure that the right responses occur promptly. For instance, a trigger could initiate a flow whenever an incident is created or updated, allowing for automatic notifications or escalations to take place, thus improving efficiency and response times within workflows.

Understanding this context highlights the significance of triggers as essential components within Flow Designer, as they directly link the occurrence of events to the execution of designated actions within a flow.