Which roles are necessary to use the Action Designer in ServiceNow?

To effectively use the Action Designer in ServiceNow, the roles of action_designer or admin are essential. The action_designer role is explicitly designed to provide the necessary permissions for creating and modifying actions within the Flow Designer. This role grants access to the specific functionalities required to build and manage actions, which are used to perform various tasks within automated workflows.

Additionally, the admin role encompasses broader permissions, allowing for complete access to system configurations, which includes the ability to utilize the Action Designer. Admins often have a deeper understanding of the platform's capabilities and can leverage that expertise to create more complex and impactful actions.

The other roles mentioned, such as developer, user, editor, or manager, do not have the specific permissions needed to access the Action Designer as comprehensively as the action_designer or admin roles. Therefore, having either the action_designer or admin role is crucial for anyone looking to engage with the Action Designer effectively.