Which term is used to refer to reusable actions within flows?

Enhance your skills with the ServiceNow Flow Designer Micro-Certification Exam. Dive into detailed questions with explanations. Prepare to excel in your certification journey!

The term used to refer to reusable actions within flows in ServiceNow Flow Designer is "Subflows." Subflows allow users to define a set of steps that can be reused across multiple flows, which promotes efficiency and consistency in automation. By creating a subflow, users encapsulate a specific process that can be called from different flows, simplifying the overall design and enhancing maintainability.

In the context of Flow Designer, each subflow can take inputs, execute predefined actions, and return outputs, making it a powerful component for building modular and efficient automation processes.

The other terms mentioned do not refer specifically to reusable actions:

  • Triggers are conditions or events that start a flow but are not reusable actions themselves.
  • Data Pills are the variables used within flows to represent data but do not define reusable processes.
  • Inputs and Outputs refer to the parameters passed into and out of actions or flows but do not describe a specific reusable action.

Understanding subflows is essential for leveraging the full capabilities of Flow Designer and effectively streamlining workflow automation tasks.

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